Help Center

Service and Assistance

On this page you will find all information about products and services - from purchasing advice to technical manuals.

After Sales Service

You have questions about or problems with your unicycle? You have doubts about how to mount a component? You want advice on the maintenance of the cranks, pedals and wheel? You need more information about how to replace the tire?

Purchase Advice

You have questions about our product portfolio, you want to know how your order is processed or what you can pay with? You need advice on which wheel to mount or which type of crank arm is best suited to your discipline?

We are at your disposal 24/7
contact us by email or WhatsApp directly from our shop online

Marco Vitale

English - Italian
marco.vitale@mad4one.com
+393356042430

Amedea Bruni

German - English - Italian
amedea.bruni@mad4one.com
+39335271279

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Order management and lead times

Order management and leadtime

Color customisation and leadtime

Deliveries worldwide ensured

All our deliveries are worldwide insured

If PayPal doesn't work

Here's what to do when security restrictions occur and my payment fails.

Payment methods available

Choose the payment method that best suits you.

Warranty

When you buy from Mad4One your unicycle or unicycle part is covered by the following warranty.

Terms and Conditions

Here are the general sales conditions of Vitalber s.a.s.

Returns

Here is the procedur in case of return of your purchase and useful tips when you receive deliveries by courier.

Manuals

Here you find our manuals with helpful information and useful advices in order to mantain and keep your unicycle and its parts in good shape.